CarePlan is annual protection for your brand-new SgAutoMahjong table in Singapore. No shocking repair bills. No guessing what a fix will cost. Just one flat annual fee - and the peace of mind that when something goes wrong, we show up, we fix it, and you go back to playing.
SgAutoMahjong CarePlan is an annual after-sales protection programme for brand-new automatic mahjong tables in Singapore, priced at $288 per year. Add it when you buy your new table - the fee is included in one single checkout. Your first 12 months are covered by our standard warranty. Then, from Month 13, CarePlan kicks in: we cover eligible parts and labour, you pay only a discounted $60 house-call, and you never have to wonder what a repair will cost. Stay on the plan for five years and you become eligible for a brand-new replacement table. It is that simple. Need one-off repair help without a plan? We service all tables.
If something breaks inside your table during normal home use - motors, sensors, boards, belts - we fix it. Parts and labour included. No bill shock, no haggling over quotes. Here is exactly what is covered and what is not, in plain English.
When something goes wrong, you should not have to wait. CarePlan owners are scheduled ahead of the standard queue - less downtime, more playing.
No need to transport your table anywhere. We visit your home for a flat $60, below our standard house-call rate. Parts and labour for covered faults are included on top of that.
Need us twice in one year? Three times? No problem. There is no annual limit on covered repair visits as long as the fault qualifies.
Accidental damage or something outside scope? Active Plan Holders still get 10% off the repair quote. We look after our own.
This is the part that makes CarePlan owners smile. After five consecutive paid Plan Years on the same table, your sixth renewal unlocks Upgrade Eligibility. Pick a brand-new model from our approved list, and we deliver it to your home while collecting your original on the same trip. A fresh start - same peace of mind. Subject to programme terms, table condition, and approved upgrade list availability. Delivery and optional extras are chargeable separately.
Stay on CarePlan for five consecutive years on the same table. No special action needed - just renew when your reminder arrives.
When you renew into your sixth Plan Year, Upgrade Eligibility activates. Subject to programme terms and table condition.
Choose from our approved upgrade list at the time. We keep the list updated with current models.
We deliver the new table and collect the old one on the same trip at no extra collection cost. Your CarePlan carries over from delivery day.
Upgrade Eligibility is a programme benefit, not an unconditional product entitlement. The upgraded table is covered by your active CarePlan from delivery (no separate standard warranty period). After Upgrade, a fresh 5-year eligibility cycle commences on the upgraded table's delivery date. Full conditions in the CarePlan Terms and Conditions.
When you buy a brand-new SgAutoMahjong table, select the CarePlan variation. The $288 first-year fee is included in one combined order - nothing extra to arrange.
For the first 12 months, your standard warranty has you covered. Same WhatsApp number, same team. CarePlan sits in the background, ready and waiting.
The day after warranty ends, your prepaid CarePlan begins. From this moment, repairs are covered, house-calls drop to $60, and you start counting toward your upgrade.
We send a friendly reminder before each year ends. Renew to keep your cover going and inch closer to that brand-new table.
Without CarePlan, the house-call fee is quoted via WhatsApp and every part is charged separately. With CarePlan, we come to you for $60 flat - and if the fault is covered, the parts and repair labour are included. One fee, no surprises, no invoice shock.
And if we can diagnose and fix it over WhatsApp? No house-call fee at all. We try remote help first, every time.
These are real numbers from typical post-warranty service jobs. The question is not whether your table will ever need a repair - it is whether you want to be ready when it does.
CarePlan is only as good as the company behind it. We have been doing this since 2013, we have a permanent showroom you can walk into, and the same team that sells you the table is the one that shows up to fix it.
Bought my auto mahjong table in 2020 and am very happy with it. Only needed a part replacement after almost 6 years. They still had my purchase records from 2020, scheduled an appointment promptly, and the repair was carried out smoothly.
I bought my mahjong table from Jason more than 10 years ago and it didn't break down at all. Recently overhauled the table and it's as good as new. Jason and his team's service is superb. Kudos to them.
Booked a fuss-free appointment with Jason at the warehouse to view the refurbished automatic mahjong tables. Jason explained the things to note for first-time buyers, which is really informative. Thank you Jason and SgAutoMahjong!
Great after-sales service! Always there to help solve any issues or questions on the auto mahjong table. Reliable, and servicing is priced very reasonably with post-service warranty. Been very good service since we had the table 5 years ago.
Seller gives honest opinions and is generous in sharing his experience from years in the industry. Managed to make the purchase fuss-free in an instant - we even squeezed in delivery on the same day. Felt comfortable with the whole purchase.
Good service, fast delivery, and excellent artwork for the extra mahjong tiles. Very happy with the whole experience.
Add CarePlan when you buy your new SgAutoMahjong table. The $288 first-year fee goes into the same checkout - nothing extra to arrange. Your warranty covers Year 1, then CarePlan takes over seamlessly from Month 13.
Add CarePlan when you order your new table. No surprise bills, no stress - just you, your family, and the game you love.
